I have been fascinated the last week or so on the tactics American Express is using to profile and analyze their customers spending habits. See a recent post of mine that has a video link for more on this topic.
I found this article written by Ron Lieber on Friday, January 30, 2009 and provided by the The New York Times.
“You probably know that credit card companies have been scrutinizing every charge on your account in recent years, searching for purchases that thieves may have made. Turns out, though, that some of the companies have been suspicious of you, too.
In recent months, American Express has gone far beyond simply checking your credit score and making sure you pay on time. The company has been looking at home prices in your area, the type of mortgage lender you’re using and whether small-business card customers work in an industry under siege. It has also been looking at how you spend your money, searching for patterns or similarities to other customers who have trouble paying their bills.”



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Wasn’t having much success finding info about this.. until I found your blog post in Google. Thanks!
Blogroll links aint that great
but i am not the admin
Thanks for the comment. In an effort to provide you with the best site I can what would you recommend for links on the Blogroll. I have changed some of them so please let me know what you think.
I found your blog on google and read a few of your other posts. Keep up the good work. Look forward to reading more from you in the future.